F.A.Q.
Please see our returns and exchanges page for more information about returns and exchanges.
Orders may take 2-3 weeks to be fulfilled. Please allow additional time during sales events and reference each product's description for any exceptions to this time frame. Additionally, your selected shipping method is only reflective of the estimated transit time once an order is shipped, it does not include the fulfillment period.
We are not responsible for any lost, stolen, unclaimed or damaged packages. If you entered the wrong shipping address we are not responsible for re-shipping the item. If a package is returned to us you may be asked to purchase postage to re-ship the item. Please contact the mailer (USPS, FedEx, DHL) regarding any lost, stolen, unclaimed or damaged packages. This is typically a time sensitive issue, so as soon as you suspect a missing package, take action. Please note, If you choose a USPS First Class shipping option, there are limited tracking features and we will be unable to initiate a claim if a package is lost.
We do not do restocks. Once an item sells out, it's gone for good.
Jiberish is not offered through any outside retailers. The only place to purchase our apparel is through our website.
We love that you guys want to rep our company and we certainly appreciate the enthusiasm for the brand. But, we do not give our stickers away to the general public or sell them. They go to our family of artists, athletes, designers, and friends of Jiberish. If we decide that we would like you to have our die-cut stickers we will offer them to you. In the meantime please understand that we will not respond to an email request for stickers.
Jiberish supports an ever growing team of athletes that we hand select. If we like you we will reach out to you. But if you really think we will be interested you can send a promo video and resume to max@jiberish.
We do not have the ability to take phone orders. The only way to purchase our clothing is through our website.
Jiberish works with some exceptionally talented artists that we are proud to have as a part of our Family. Occasionally we look to bring on additional designers with strong apparel and textile experience. If you think you are qualified to be a part of the team you can reach us through our contact page with your portfolio information and we will review and either contact you or keep the info on file.
Jiberish strives to uphold the highest quality and stands by that quality. Occasionally manufacturing defects can slip through the process and make it into your hands even with our strict quality control. If this happened to you we want to know about it and do our best to remedy the situation by repairing or replacing the item if deemed a manufacturing defect. Please read our warranty information first and then feel free to reach out through our contact page and we will do our best to make sure you are taken care of.
To see our sizing chart, click here.
We do offer seasonal, unpaid internships within the company. If you are interested in working for us, you can reach out to us through our contact page.